SIXTH CONSECUTIVE 2009 MITSUBISHI DIAMOND CHAPTER OF EXCELLENCE AWARD
Local Mitsubishi Retailer Earns Top Marks in Sales, Service and Satisfaction
DeLand, Florida (March 8, 2009)RC Hill Mitsubishi has been designated by Mitsubishi Motors North America (MMNA) as a 2009 Diamond Chapter of Excellence Award to recognize exceptional performance in sales and customer satisfaction. "RC Hill Mitsubishi is one of our top performers in every aspect of the sales experience," said MMNA EVP of Sales and Marketing Dan Kuhnert. "Their professional treatment of customers with integrity and respect will bring those customers back to our brand again and again. We thank RC Hill Mitsubishi for this important contribution to our success." Diamond Chapter of Excellence (DCE) dealerships must attain 100% compliance with a variety of requirements:
1. High rankings in sales, service, and parts operations through customer-friendly retail processes satisfaction. 2. High ranking in MMNA's consumer satisfaction assessment. 3. Meeting additional requirements in sales and service processes, and employee training and development.
"The Diamond Chapter of Excellence Membership is important to all of us at RC Hill Mitsubishi," said (RC Hill, III, Owner). "We recognize that superior customer service is key to our success. We are very pleased to earn this prestigious award six years in a row and we're proud to be a part of the Mitsubishi Motors family." RC Hill Mitsubishi will receive a custom-designed solid crystal museum piece to display in its showroom, which symbolizes excellence in customer satisfaction. RC Hill Mitsubishi located in (DeLand, Florida), offers a full line of Mitsubishi vehicles, including coupes, convertibles, sedans and sport utility vehicles. The website address is www.rchillmitsubishi.com.
What is the Diamond Chapter Of Excellence?The Diamond Chapter of Excellence award is the standard that all Mitsubishi dealers strive for. It is the highest standard set by Mitsubishi Motors for customer service in the sales, service and parts departments. Our dealership personnel are friendly, knowledgeable and happy to thoroughly answer any questions or concerns you might have regarding leasing or purchasing a vehicle.
Mitsubishi's primary goal is an ongoing commitment to superior service, ensuring that the needs of our customers are met. Please visit RC Hill today and experience the Mitsubishi difference for yourself.
R.C. Hill Mitsubishi's automotive expertise is a product of our sustained interest in industry trends and characteristics. We are privileged to share the latest news, promotions and events with you and hope the information will enhance your shopping experience. As you know, there are many new cars from which to choose, and we believe an informed customer is the best customer.